Orders are shipped worldwide from Kathmandu, Nepal. We provide free shipping for total orders of $99 and above. For total orders below $99, a shipping fee of $40 will apply. Please note, our cart will automatically remove the shipping cost if the total order value goes above $99 USD. Your order will be sent via door to door courier service (e.g. Aramex, Skynet, DHL, UPS etc) which will require a signature to receive the goods. Hence please specify a delivery address where someone will be available during normal office hours to sign for the parcel. Shipments usually take 5 to 7 working days to arrive at most destinations. We will provide you with tracking details.
You can make online payment with major credit cards through PayPal which is a leading payment gateway. You do not need to have a PayPal account to complete this mode of payment. Your privacy and security is assured through PayPal. Please note that our parent company is “Agsln Aps” which is name that will be shown on the PayPal site or your billing statement.
We have no question ask return policy. Please inform us within 7 days from the date of delivery. Buyer will be responsible for the returned shipping costs. We have “return logistic centres” in Texas, US and Denmark, Europe, and Brisbane, Australia. You can return the item to our logistic centre close to you. Item must be in its original packaging and in perfect, unused condition. We inspect all returned items and issue refund only after confirming it. Refund will be given as merchandise credit or cash refund to account through PayPal.